Privacy Policy

1. Introduction

5indit ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services") in Nigeria.

5indit is a multi-purpose local discovery platform that lets you find and list properties, connect and chat with vendors, friends, and other users, buy and sell cars, and book hotels and apartments — all around you.

By using our Services, you consent to the practices described in this policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: Name, phone number, email address, profile photo, and location you provide when registering or using our Services.
• Listing Information: Property details, car listings, vendor profiles, service offerings, photos, pricing, and descriptions you upload to the platform.
• Messaging Data: Messages, chat history, attachments, and shared location information exchanged between users through our built-in messaging system.
• Transaction Information: Booking and order details, payment method information (processed by our PCI-DSS compliant payment processor), and purchase history.
• Location Information: Approximate or precise location data used to power location-based discovery of properties, vendors, cars, and accommodations near you.
• Device and Usage Information: IP address, browser type, device identifiers, operating system, and usage patterns on our Platform.

3. How We Use Your Information

We use the information we collect to:

• Enable you to discover and list properties, cars, and accommodations in your area.
• Connect you with verified vendors and service providers, and power our built-in chat and messaging system.
• Process bookings, orders, and payments, including customer support.
• Verify listings and vendor accounts to maintain trust and authenticity across the platform.
• Recommend relevant local listings, vendors, and services based on your location and preferences.
• Communicate with you about your account, listings, and platform updates.
• Improve our Services, develop new features, and conduct analytics.
• Comply with legal obligations under Nigerian law.
• Send you promotional communications (with your consent, which you may withdraw at any time).

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information, including:

• End-to-end encryption for messages sent through our chat and messaging system.
• Encryption of data in transit and at rest using industry-standard protocols.
• Secure server infrastructure with restricted access controls.
• Verification of vendor and listing accounts to reduce fraud and impersonation.
• Regular security assessments and compliance monitoring.
• Staff training on data protection and confidentiality.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With Other Users: When you contact a vendor, property owner, or another user through our messaging system, the information you choose to share (such as your name, profile, and message content) is visible to them.
• Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, delivery logistics, and IT support. These providers are contractually bound to protect your information.
• Legal Requirements: When required by law, court order, or governmental regulation under Nigerian law.

6. Messaging and Chat Privacy

Messages sent through 5indit's built-in chat system are encrypted in transit and at rest. We do not read the content of your private messages except where necessary to investigate reports of abuse, fraud, or illegal activity, or as required by law.

You may block other users, report abusive behavior, and control who can contact you through your account settings.

7. Your Rights

Under applicable Nigerian data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal retention requirements).
• Object to or restrict certain processing of your data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at 5inditapp@gmail.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

If you request account deletion, we will permanently delete your personal data within 30 days, except where retention is required by law. Please note that listings, reviews, or messages shared with other users may remain visible to those users after account deletion.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and support our marketing efforts. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Services, including location-based discovery and chat.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our Platform and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: 5inditapp@gmail.com
Address: Abuja, Nigeria